I bought a gallon of white paint. The clerk in paint dept offered to mix the paint on her machine.
After three minutes I picked up the paint, paid and left. I put the paint on the floor in the backseat of my car. when I arrived home I fond the paint had tipped over, the lid came off and I had a gallon of paint spilled in my car. I immediately went back and the lady at customer service said she had seen this happen before and the lady from the paint dept said sometimes the shaking of the can in the mixer can make the lid come off.
I asked to speak to the manager and was told there was no manager available to speak to me. They gave me another gallon of paint and when I asked about my car I was told to keep the effected areas wet and scrub as best I could. It was -16C outside and I asked how was I supposed to keep it wet and get it clean. No answer was given.
The inside is stained so badly it cannot be repaired(cleaned). Quote for replacement of effected parts is $`10,500.00 And, no one from management will speak to me.
Product or Service Mentioned: Paint.
Reason of review: Damaged or defective.