Lowes Canada Reviews and Complaints
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Customers don't like
- Wasted my time
- Poor staffing
- No answer
Customers like
No items
Purchased a dishwasher online that was available in stock at several stores near to me. The store that I selected contacted me the next day to say they were actually out of stock at that my order has been cancelled and I should expect a refund. They told me their...
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Just bought an air conditioner at Lowe's Canada. They price matched it to the same model on Amazon. When I got it, it was a different model. I never thought to check because Lowe's Canada only offers one 8000 BTU air conditioner - I saw the name Frigidaire and 8000 BTU...
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PotableSawfish
Oh god cry me a river. It is your due diligence to measure your window and purchase a air conditioner that fits it. Period. You said it yourself “I never thought to check.” Ye...
Product
Worst customer service ever! Took an hour and half for them to tell me they were sold out of what I want. Got to Lowes a 5pm to get a hose connector and patio umberla. After seeing no one working in patio section got hose stuff first. Got help right away with that but...
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Anonymous
I don't want to sound mean but did you even ask for help? A simple excuse me sir/ma'am is all that's needed sometimes. Most departments have a button to press for help as well...
Product
I didn't like
- Wasted my time
- Lack of management response
- Poor staffing
I just had the single worst, but more importantly maybe the single stupidest, Expedia CW with lowes home improvement. While trying to order 1600.00 with of equipment from a lowes store in Calgary Canada I learned if you are from the States it's impossible. In a futile...
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Anonymous
Face it, it's a smart business decision. With all the credit card fraud that goes on it doesn't make a lot of sense for someone with an address in the southern US to be making...
Delivery Service Review
Lowes Canada . BC New West location Never order from this company and wait for a delivery 4 days later..still waiting ..RIDICULOUS!!
I would never shop again at Lowe's Canada, I hate to say it but they are nothing but a bunch of lying scumbags! I placed a online order that said it would be shipped the next day. It wasn't. I phoned to inquire and they said it would be shipped out the next day. Well...
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Port Alberni, British Columbia
Feb. 27, 2016 My husband was just called a "Valueless Customer" by a so called manager on the phone with Lowe's so called customer care!!!! (1-866-855-4429) I would call that Customer Non-Care. Unfortunately Lowe's just lost about $30,000 worth of business. We will...
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lowes.ca is a huge disappointment and they are at least a decade behind the US lowes. Customer service is limited to information, no one know what is going on with online orders, online inventory is horrible. 3 times i ordered something and it went through, i paid, to...
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Hey Lowes your practices in Canada is putting you lower than a dollar store. You are by far THE WORST home improvement store. You are even WORST than home hardware. You WILL NEVER GROW HERE AND END UP LIKE TARGET. Here is a story: Wednesday evening checked their online...
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Anonymous
Prices can change at any store from one day to the next. Should have bought it when you saw the price you liked.
Terrible Service Review
Lowes in Canada is unfortunately, just as bad. Just terrible service.
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This is true of most retail stores. The only way to be sure if an item is in stock is to call the store you want to buy it at and have someone look to see that it is actually ...